Mobile Phone Retriever (Buy Now Pay Later)
Job Description
About The Role
- Palmpay is hiring Mobile Phone Retrievers to help recover mobile phones from non-compliant Customers safely to our service centers.
Key Responsibilities
- Retrieve mobile phones from merchants and agents
- Confirm device details and update records
- Ensure safe handover of devices to the operations/technical team
- Communicate politely with customers and follow company procedures
Requirements
- Minimum SSCE/OND
- Prior experience in fieldwork, operations, or customer service is an advantage
- Must be trustworthy, attentive to detail, and able to work with minimal supervision
- Basic smartphone usage for logging and reporting
